Refund Policy.

We believe in earning your business with verifiable operational results. If Easria does not demonstrably reduce your missed calls, recover stale estimates, or streamline your dispatch within the first 30 days of your initial subscription, simply notify our team for a 100% full refund. No hoops, no forced retention calls, and no fine print.

Easria subscriptions operate strictly month-to-month. You may cancel your subscription at any point with a single click inside your account billing settings or by sending a quick email to our support desk. Upon cancellation, your AI workforce will continue answering calls and executing workflows through the end of your prepaid billing period, with zero future charges.

Beyond the initial 30-day window, recurring monthly subscriptions are generally non-refundable once the billing period has commenced. However, if your business experiences a verified technical disruption, telephony carrier outage attributable to our systems, or a billing discrepancy, contact our billing team within 14 days. We conduct an immediate technical audit and issue pro-rata credits or refunds where our SLA was compromised.

All approved refunds are initiated immediately and remitted directly back to the original payment method utilized at checkout via Stripe. Card issuers typically process the credit within 5 to 10 business days depending on your financial institution. Annual prepayment plans cancelled within the first 30 days receive a 100% refund; thereafter, annual cancellations receive a pro-rata refund for unused future full months.